Policies

SMS Terms.

The texts we send, how often, what they cost, and how to stop them.

BioGen Restoration patient messages. Frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Mobile numbers and opt-in consent are never shared or sold. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with our SMS provider solely to deliver messages.

Program

"BioGen Restoration patient messages" is the text-message program BioGen Restoration uses to keep patients up to date on their care. You receive these texts only if you have opted in.

What we text you about

  • Appointment reminders — upcoming visits with your provider.
  • Refill reminders — when a prescription refill is coming due.
  • Lab reminders — when lab work is due.
  • Billing and payment reminders — invoices and payment links for your orders and membership.
  • Care team replies — responses from your BioGen care team.

How often

Message frequency varies with your treatment plan, appointments, and refill schedule.

Costs

Msg & data rates may apply. BioGen Restoration does not charge you for texts; your wireless carrier may, depending on your plan.

Opting out and getting help

  • Reply STOP to any message to opt out. You will receive one confirmation and no further texts.
  • Reply HELP to any message for help.
  • You can also reach us at info@biogenrestoration.com or 501-255-3505.

Your number and consent

Mobile numbers and opt-in consent are never shared or sold. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with our SMS provider solely to deliver messages. We use your number only to send the messages described on this page. See our Privacy Policy and Terms & Conditions for more.

Questions about texts from us? Email info@biogenrestoration.com or call 501-255-3505.

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