The Process

From First Click to Your Door.

No waiting rooms. No awkward appointments. A straightforward clinical process — done entirely online, with real providers at every step.

01

Free Intake Call

It starts with a conversation. Book a free 10-minute discovery call through Calendly. We'll talk through your symptoms, goals, and medical history — and confirm whether BioGen is the right fit for you.

No pressure. No commitment. Just an honest conversation about whether what we offer matches what you need.

02

Advanced Diagnostics (For Hormone Protocols)

If you're starting a hormone protocol, we'll send you a lab order through a diagnostic partner. You walk into your nearest Quest, get drawn, and we receive your results within a few days. No appointment needed. No copay.

Peptide and weight-loss protocols typically don't require pre-treatment bloodwork — you can move directly to step 3.

03

Physician Prescribes, Coach Supports

Step 1: Physician-Prescribed Protocols. A licensed physician specializing in hormones and peptides reviews your labs, intake, and goals, then prescribes and signs off on your personalized protocol. No rubber-stamping — every plan is built around you.

Step 2: Ongoing Coaching & Lifestyle Support. From there, our in-house Functional Health Coaches stay with you. They handle regular follow-ups, track how you're responding, and support your protocol with lifestyle and supplement adjuncts — the nutrition, training, sleep, and supplementation strategies that help your treatment actually work.

04

Prescription & Pharmacy

Your physician sends the prescription directly to our compounding pharmacy partner. The medication is prepared specifically for your protocol — not pulled from a retail shelf.

No retail pharmacy trips. No waiting in line. Your medication ships discreetly to your door.

05

Ongoing Care & Adjustments

Your protocol isn't a one-time event. As your body responds, we adjust. Regular check-ins are included in your care — via secure messaging or scheduled calls — so your protocol evolves with you.

Follow-up labs are typically scheduled around 90 days in to confirm your protocol is working and make any needed adjustments.

Start Today

Ready to Build
What's Beneath?

Your free consultation is the first step. A licensed BioGen provider will review your goals, answer your questions, and design a protocol built around your biology — not a template.

Book Your Free Consultation